SublimDocs

Frustration signals

Three signals point to frustrating spots on your pages. They show up in the dashboard and next to session replays.

EventWhen
rage_clickThree clicks on the same element within one second.
dead_clickA click on something that looks clickable (button, cursor: pointer, role="button"…) where nothing happens within 300 ms: no page change, no navigation, no error. Links are excluded.
error_clickA JavaScript error, or an unhandled promise rejection, within one second of a click.

Each event carries an element property describing the clicked element, such as button#checkout.btn-primary. Its text content is never sent.

At most 10 of each signal are sent per page load. A dead_click is reported once per element.

Turning it off

The signals are part of session replay and follow its option:

JavaScript
sublim.o = { projectId: 'YOUR_PROJECT_ID', sessionReplay: false };