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Reference & definitions

Analytics Glossary

98 clear definitions of analytics, GDPR, SEO and digital marketing terms. Your reference dictionary.

Metrics & KPIs

18 terms
AOV (Average Order Value)

AOV (Average Order Value) is the average order value that measures the average a…

ARPU (Average Revenue Per User)

ARPU (Average Revenue Per User) is the average revenue per user that measures th…

ARR (Annual Recurring Revenue)

ARR (Annual Recurring Revenue) is the annual recurring revenue that represents t…

CAC (Customer Acquisition Cost)

CAC (Customer Acquisition Cost) represents the total amount invested — in market…

CLTV (Customer Lifetime Value)

CLTV (Customer Lifetime Value) is the customer lifetime value representing the t…

CPA (Cost Per Acquisition)

CPA (Cost Per Acquisition) is the cost per acquisition that measures the average…

CPC (Cost Per Click)

CPC (Cost Per Click) is the cost per click representing the average amount paid …

CPL (Cost Per Lead)

CPL (Cost Per Lead) is the cost per lead that measures the average amount spent …

CPM (Cost Per Mille)

CPM (Cost Per Mille) is the cost per thousand impressions that represents the am…

CTR (Click-Through Rate)

CTR (Click-Through Rate) is the click-through rate measuring the percentage of u…

CVR (Conversion Rate)

CVR (Conversion Rate) is the conversion rate that measures the proportion of vis…

KPI (Key Performance Indicators)

A KPI (Key Performance Indicator) is a key performance indicator that objectivel…

LTV (Lifetime Value)

LTV (Lifetime Value), or customer lifetime value, is the total revenue a custome…

MRR (Monthly Recurring Revenue)

MRR (Monthly Recurring Revenue) is the monthly recurring revenue representing th…

NPS (Net Promoter Score)

NPS (Net Promoter Score) is the net recommendation score that measures customers…

ROAS (Return On Ad Spend)

ROAS (Return On Ad Spend) is the advertising return on investment that measures …

ROI (Return on investment)

ROI (Return On Investment) is the return on investment that measures the net pro…

RPM (Revenue per mille)

RPM (Revenue Per Mille) is the revenue per thousand pageviews, measuring the adv…

Web Analytics

30 terms
Analytics dashboard

An analytics dashboard is a centralised interface that displays in real time or …

Analytics filter

An analytics filter is a mechanism that allows you to include or exclude certain…

Audience analytics

Audience analytics covers all the data and analyses related to the characteristi…

Average time on page

Average time on page is the average duration that visitors spend on a given page…

Bounce rate

The bounce rate is the percentage of [sessions](session) in which a user visits …

Cohort (analytics)

A cohort is a group of users who share a common characteristic at a precise poin…

Cohort analysis

Cohort analysis is an analytical method that groups users sharing a common chara…

Conversion funnel

The conversion funnel is the visual representation of the successive steps a use…

Conversion rate

The conversion rate is the percentage of visitors to a site or page who complete…

Custom report

A custom report is a tailor-made analytics report that freely combines [analytic…

Data layer

The data layer is a standardised JavaScript structure — typically an array of ob…

Dimension (analytics)

A dimension is a qualitative attribute that describes the characteristics of an …

Event (analytics)

An analytics event is a specific user interaction with your site or application …

First click attribution

First click attribution is a [marketing attribution](marketing-attribution) mode…

Goal (analytics)

An analytics goal is an action or behaviour defined as having value for your bus…

Heatmap

A heatmap is a visual representation overlaid on a web page that uses colour gra…

Last click attribution

Last click attribution is a [marketing attribution](marketing-attribution) model…

Macro-conversion

A macro-conversion is the main action a user completes on your site that represe…

Marketing attribution

Marketing attribution is the analytical method of identifying and crediting the …

Metric (analytics)

A metric is a measurable numerical value that quantifies a performance or behavi…

Micro-conversion

A micro-conversion is an intermediate action by a user that signals progressive …

Multi-touch attribution

Multi-touch attribution is a [marketing attribution](marketing-attribution) mode…

Pages per session

Pages per session is the average number of [pageviews](pageview) viewed by a vis…

Pageview

A pageview is the recording of a page load or page view in an analytics tool, tr…

Sampling (analytics)

Sampling is a technique used by some analytics tools that consists in analysing …

Scroll depth

Scroll depth is the percentage of a web page that users scroll down before navig…

Segment (analytics)

A segment is a filtered subset of your visitors or sessions, defined by a combin…

Session (analytics)

A session is a period of continuous activity by a user on a website, grouping al…

Unique visitor

A unique visitor is a distinct person (or device) identified on a website over a…

UTM (Urchin Tracking Module)

The UTM parameter (Urchin Tracking Module) is a piece of code added at the end o…

SEO & Acquisition

20 terms
Backlink

A backlink is a hyperlink placed on an external website that points to a page on…

Canonical tag

The canonical tag is an HTML tag placed in the `<head>` section of a web page th…

CLS (Cumulative Layout Shift)

CLS (Cumulative Layout Shift) is a [Core Web Vitals](core-web-vitals) metric mea…

Core Web Vitals

Core Web Vitals are a set of three metrics defined by Google to objectively meas…

Crawl budget

Crawl budget is the number of pages Google's crawler (Googlebot) is willing to e…

Domain Authority

Domain Authority (DA) is a 0–100 score developed by Moz to evaluate the predicti…

FID (First Input Delay)

FID (First Input Delay) was a [Core Web Vitals](core-web-vitals) metric measurin…

Indexing

Indexing is the process by which a search engine such as Google analyses the con…

INP (Interaction to Next Paint)

INP (Interaction to Next Paint) is the [Core Web Vitals](core-web-vitals) metric…

LCP (Largest Contentful Paint)

LCP (Largest Contentful Paint) is a [Core Web Vitals](core-web-vitals) metric th…

Meta description

The meta description is an HTML tag in the `<head>` of a web page that provides …

PageRank

PageRank is the founding algorithm developed by Larry Page and Sergey Brin that …

Rich snippet

A rich snippet is an enhanced search result displayed in the [SERP](serp) that p…

Schema.org

Schema.org is a standardised semantic vocabulary of structured data created in 2…

SEM (Search Engine Marketing)

SEM (Search Engine Marketing) is the set of marketing strategies deployed in sea…

SEO (Search Engine Optimization)

SEO (Search Engine Optimization) is the set of practices aimed at improving a we…

SERP (Search Engine Results Page)

The SERP (Search Engine Results Page) is the page displayed by a search engine i…

Structured data

Structured data is a standardised semantic markup added to a web page's HTML cod…

Title tag

The title tag is an HTML element placed in the `<head>` section of a web page th…

XML sitemap

An XML sitemap is a file in XML format that lists all the important URLs of a we…

Digital Marketing

20 terms
A/B testing

A/B testing is a controlled experimentation method that compares two versions of…

Acquisition funnel

The acquisition funnel is the schematic representation of the journey a prospect…

CDP (Customer Data Platform)

A CDP (Customer Data Platform) is a software platform that collects and unifies …

Churn rate

Churn rate (or attrition rate) is the percentage of customers or subscribers who…

CRM (Customer Relationship Management)

A CRM (Customer Relationship Management) is a software system that centralises a…

DMP (Data Management Platform)

A DMP (Data Management Platform) is a technology platform that collects, organis…

DSP (Demand-Side Platform)

A DSP (Demand-Side Platform) is a technology platform that allows advertisers to…

Growth hacking

Growth hacking is an approach to growth that combines marketing, product, data a…

Inbound marketing

Inbound marketing is a marketing strategy that consists of naturally attracting …

Lead nurturing

Lead nurturing is the set of marketing actions that develop the relationship wit…

Lead scoring

Lead scoring is a rating system that assigns a score to each prospect based on t…

Lookalike audience

A lookalike audience is an ad audience segment created algorithmically from a so…

Marketing automation

Marketing automation refers to the technologies that automate repetitive marketi…

Marketing persona

A marketing persona is a fictional but realistic representation of an ideal-cust…

Multivariate testing

Multivariate testing is an experimentation method that simultaneously tests mult…

OKR (Objectives and Key Results)

OKRs (Objectives and Key Results) are a goal-setting and tracking framework that…

Retargeting

Retargeting is an advertising technique that targets users who have already inte…

RTB (Real-Time Bidding)

RTB (Real-Time Bidding) is an automated real-time auction mechanism that allows …

SSP (Supply-Side Platform)

An SSP (Supply-Side Platform) is a technology platform used by publishers to man…

TOFU / MOFU / BOFU

TOFU (Top of Funnel), MOFU (Middle of Funnel) and BOFU (Bottom of Funnel) refer …

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